Call Centre Operators Responsibilities: Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database. Skill development training will be provided, No experience required.
Handle clients' complaints, questions and inquiries concerning billing, products, equipment, claims, services and reports problem areas with the utmost degree of professionalism and courtesy with an aim to resolve issues of the customers within one call
Deal with business transactions associated with new customer account activation on the terminal of the computer
Provide alternative solutions with an aim to retain the customer's business
Make financial decisions in order to manage customer accounts and collect or protect revenues
Communicate and confer with customers by using various web based tools
To apply call 0110795997 or WhatsApp 071 0000 568