MJM Recruitment

53 job(s) at MJM Recruitment

MJM Recruitment Durban, South Africa
May 21, 2018
Permanent
We are looking for an user-experience (UX) developer who is able to understand our business requirements and any technical limitations, as well as be responsible for conceiving and conducting user research, interviews and surveys, and translating them into sitemaps, user flows, customer journey maps, wireframes, mock-ups and prototypes. The developer will also be expected to design the overall look and feel of the product, and to ensure a great user experience. Role Responsibility Translate concepts into user flows/ wireframes/ mock-ups and prototypes that lead to intuitive user experiences. Facilitate the product managers vision, by researching, conceiving, sketching, prototyping and user-testing experiences for various products within the company suite. Conduct competitive analysis on products that operate in the same space. Design and deliver wireframes, or user journeys, and mock-ups optimized for a wide range of devices and interfaces. Identify design problems and devise elegant solutions. Take a user-centered design approach and rapidly test and iterate your designs. Collaborate with other team members and stakeholders. Coordinate with team on UI issues like navigation, user journeys, etc. Creates logical and innovative solutions to complex requirements. Understanding of working as part of a project team. Create and amend programs in accordance with the design, agreed development standards and tools to achieve a well-engineered solution. Maintain detailed documentation and project files with respect to progress, problems, needed changes, etc., and provide regular reports on such to the Team\ Project leader and/or Systems. Review technical deliverables and manage quality in order to ensure that what has been built meets user expectation. Ensure ongoing technical and application support that will comply with the established level of service and support for existing systems to the line organisation users. Provide daily technical, functional and operation support for the existing software applications.   Role Requirements Ability to work with product managers and clients to understand detailed requirements and design complete user experiences that meet the product needs and vision. Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design. Ability to iterate designs and solutions efficiently and intelligently. Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients. A clear understanding of the importance of user-centered design and design thinking. Ability to work effectively in a team setting including synthesizing abstract ideas into concrete design implications. Be excited about collaborating and communicating closely with teams and other stakeholders via a distributed model, to regularly deliver design solutions for approval. Be passionate about resolving user pain points through great design. Be open to receiving feedback and constructive criticism. Be passionate about all things UX and other areas of design and innovation. Research and showcase knowledge in the industry’s latest trends and technologies. Skills and Competency Is a self-starter who requires minimal supervision, and takes high ownership of work assigned Must be able to provide guidance and support to junior/intermediate developers to ensure that project deliverables are met in the required quality standards, time and budget estimations; Takes a logical, analytical approach to problem solving and pays close attention to detail; Ability to work under pressure; Ability to follow and abide by all information, security, and ISO policies and practices; Ability to work from test scripts as well as the ability to complete independent, non-script based testing; Good communications skills (verbal and written) Experience using the Agile development framework and any different development methodologies by the organisation; Shows evidence of analytical ability and appreciates the importance of commercial constraints; Takes ownership of assigned tasks, maintains good rapport within the team, provides strong contribution and feedback to/ from the team lead; Artistic eye for design; Ability to think creatively; Mathematical aptitude and strong problem-solving skills; Excellent IT and programming skills; Excellent organisational and time management skills; An understanding of the latest trends and their role in a commercial environment; Self-development skills to keep up to date with fast-changing trends; Professional approach to time, costs and deadlines. Education & Qualification BSc(Computer Science or Information Systems)/ BCom(Information Systems)/A National Diploma in IT/and or equivalent qualification; Relevant Experience A minimum of 5 years development and UX design experience; Preference will be given to candidates who have experience designing complex solutions for complete digital environments. Expertise in standard UX software such as Axure, Balsamiq, Framer, and the like is a must. Basic HTML5, CSS3, and JavaScript skills are a plus. XAML and Xamarin Forms experience. Has acquired a broad understanding of IS concepts and practical, those used within own organisation concerning the systems development life cycle; Experience with VSTS source control management; Design and analysis skills; Experience using SharePoint, Visual Studio or Telerik.       An Advantage: Experience using C#. Experience using ASP.NET (including JavaScript). Experience using WPF (using also MVVM). Experience using Microsoft SQL Server. Experience in WCF. Experience in Azure, Xamarin Forms, SQLite, Windows Store App & Windows Phone development. N-tier architecture application development. .Net Core and .Net Web services development.
MJM Recruitment Durban, South Africa
May 18, 2018
Permanent
Main responsibilities / tasks Install and commission access control, CCTV and data collection systems Troubleshoot and repair faulty systems Update and maintain access software on site Maintain personal time sheets and service records Ensure customers are charged correctly for service cal Other features of the job (e.g. location, travelling, shift hours, etc.):          Must have own vehicle KZN Based - Support customers in KZN Travel will be required into Africa for projects and support. Can be required to work after hours Part 2:  Job requirements Knowledge and skills Understanding of PC and server operating systems Understanding of the workings and components of a PC / access control system board Ability to design cable layout for access control and time & attendance hardware Able to interpret and follow writing diagrams Able to program and commission Access Control systems Adherence to wiring and installation standards Ability to logically problem solve on site Logical thinker too problem resolution Education, qualifications, experience necessary Matric N3 Electronics certification minimum 2 Years work experience with electronic systems Saflec and Sagem experience advantageous CCTV experience advantageous SQL skills will be advantageous      
MJM Recruitment Johannesburg, South Africa
May 17, 2018
Permanent
Degree or Diploma in Computer Science Experience minimum 5 years experience Skills & Competencies: Java JEE Jboss advantageous Java SE certification advantageous Payments system experience advantageous Enterprise scale development   MINIMUM ROLE OUTPUTS Responsibilities will include: Increase operational efficiency and suggest solutions to enhance cost effectiveness. Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions by resolving queries quickly and effectively. Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME's, project managers and senior staff members by providing input to business requirements and being able to present and sell concepts to clients. Produce program specifications and implement system enhancements by addressing specific business needs and resolving queries. Code, compile, test and implement applications in compliance with the Systems Development Life Cycle (SDLC). Support development environments. Responsible for coding standards and peer reviews. Comply, understand and implement all steps within IT development and meet governance in terms of legislative and audit requirements during programming execution. Assess, identify and mitigate potential risks within the IT programming environment by complying with technology business policy and process requirements (SDLC and change / release management process definition) to ensure operational performance. Produce technical specifications and architecture that is in accordance to agreed standards. Design, code, test and debug to obtain a robust solution with supporting documentation. Minimise system downtime through pro-active identification of potential issues and ensure minimisation of recurring problems by managing defects and performing code reviews.  Monitor systems post change and pro-actively do performance analysis to ensure there is no system failure due to capacity. Maintain maximum system availability by ensuring that incidents are recorded for future reference and adequate root cause analysis is done to eliminate the risk of a recurrence.
MJM Recruitment Johannesburg, South Africa
May 16, 2018
Contract
Provide direction to achieve strategic or operational goals through collaboration and driving delivery and integration of related projects to achieve stakeholder requirements and meet organisational objectives. MINIMUM QUALIFICATIONS AND EXPERIENCE Required Qualification Completed relevant undergrad degree/diploma Project management certification Track record of delivery of projects Preferred: SME in relevant function / field               Experience          7-10 years' project management experience Preferred: SME in relevant function/field Skills & Competencies: Functional Competency: Programme and Project Management Technical: Knowledge of Project Management Methodologies (to be developed) Cognitive Competency: Strategic Thinking Intrapersonal Competency: Drive and Results Orientation Communication Competency: Presentation and Facilitation Skills Leading/Managing Competency: Planning & Organising Functional Competency: Organisational Awareness Leading/Managing Competency: Developing People Interpersonal Competency: Building Strategic Relationships / Networking Communication Competency: Verbal and Written Communication Leading / Managing Competency: Vision Creation and Motivation Cognitive Competency: Problem Solving Intrapersonal Competency: Assertiveness Communication Competency: Influencing and impact Technical: Knowledge of SDLC (to be developed) Communication Competency: Conflict Management Technical Skill: Operational Risk Management Intrapersonal Competency: Resilience and Stress Management Technical Competency: Computer literacy for Project Management (to be developed) Technical: Business Process Knowledge Intrapersonal Competency: Time and Self Management Interpersonal Competency: Engaging Diversity Functional Competency: Commercial and Financial Acumen Functional Competency: Anticipating and Managing Change MINIMUM ROLE OUTPUTS Responsibilities will include:        Process: Manage and monitor team efforts to ensure the effective and efficient delivery of an identified set of related projects grouped as a programme. Process: Design integrated programme plans, identify resources for execution purposes, implement, identify risks and apply associated project management principles. Process: Prioritise and allocate work and manage related processes to achieve predefined objectives within quality standards. Process: Accumulate information to provide an aggregated overview of multiple projects progress to be used for decision-making purposes. Process: Ensure timeous communication on progress and challenges in achieving tactical delivery plans to impacted stakeholders. Process: Identify and analyse issues in project delivery systems, resolve conflicts and implement solutions in support of tactical and operational goal achievement. Process: Develop and advise on appropriate change strategies in alignment with project requirements that support overall business strategy. Customer: Build and maintain relationships with clients and stakeholders that promote cross delivery practice solutions. Customer: Engage with key internal stakeholders to identify changing client needs. Customer: Ensure customer satisfaction with regard to the quality of project support provided by a team being managed. Customer: Provide regular reports on delivery of projects against agreed service level agreements and in terms of overall business objectives. Customer: Continuously monitor actual project progress and resolve issues speedily to enhance effective client service delivery. Finance: Draw up a budget in alignment with programme delivery plans, monitor effectiveness, report on variances and provide solution recommendations. Governance: Implement and use governance & compliance procedures & processes effectively to identify and manage risks and expose previously unknown liabilities. People: Continuously develop own expertise in terms of industry and subject matter development and application thereof in an area of specialisation. People: Implement people resource planning in line with delivery and performance objectives, on budget and in partnership with specialised areas. People: During performance assessment: provide feedback, instruction & development guidance to help others excel in their current or future responsibilities. People: Demonstrate exemplary leadership behaviour, through personal involvement, commitment and dedication in support of organisational values. People: Recommend and positively influence, direct and implement changes to optimise organisational processes, systems, policies and procedures.
MJM Recruitment Cape Town, South Africa
May 16, 2018
Permanent
To proactively optimise a portfolio of company clients with the objective of addressing their financial needs and ensuring client profitability as well as retaining the client base   Experience Minimum of 3 years experience in a Sales or Client facing role within the financial services industry NQF 6 Minimum, Degree preferable DESCRIPTION Revenue Growth for Return on Investment (ROE) Achieve revenue targets by either growing a portfolio of existing clients (optimising revenue opportunities) or by acquiring new clients and increase potential of existing portfolio DESCRIPTION Client Optimisation Analyse client’s current product offerings and solutions with the aim of ensuring that the company is the client’s primary banking institution. In addition, identifying transactional and lending requirements Role: Product Offerings and Solutions Understand and market all Transactional Banking products within the companies offering Understand and market all Lending solutions within the company offering: Overdrafts Mortgage (Single Homeloan) Mortgage (Multiple assets/multiple property) Commercial Property Finance Share Based Lending Campaign Management:   Successfully implement, track and report on Client Campaigns and initiatives Achievement of Sales Targets:  Track, control and influence sales activities with the specific aim of achieving previously determined sales targets Maximise Cross Sell Opportunities (VSI):  Maximise cross sell opportunities through the identification of specialist advisory requirements. E.g. Management, Fiduciary, Portfolio Management Growth of Active Customer Account Base:  Manage the growth of active customer Account Base to increase Client base and revenue Service Delivery: Deliver exceptional service that exceeds client expectations through proactive, innovative and appropriate solutions Client Relationship Management: Manage and grow portfolio through proactive client contact. Ensure client retention and satisfaction levels DESCRIPTION Sales Stats Provide and track accurate and reliable sales statistics via Siebel Corporate Governance Comply with governance in terms of legislative and audit requirements Personal Development Manage own development to increase own competencies (Min 7 / Max 10) Precise, systematic and rule-oriented in gathering, reviewing and evaluating data from a variety of perspectives; includes the ability to work with precision and highlight inaccuracies and inconsistencies in detailed information Interpersonal Building Strategic Relationships / Networking Develops a wide network of business contacts and use influential people as agents to accomplish professional objectives Functional Business Insight and Risk Awareness Utilises relevant economic, financial and industry data to assess business performance and make recommendations to ensure continue growth, viability and competitive advantage within sensible risk parameters Functional Commercial and Financial Acumen Understands relevant financial and commercial knowledge and applies this knowledge to be able to optimise financial resources to meet current and/or future priorities Interpersonal Customer Service Orientation Anticipates, recognises and meets the needs of internal and external customers, taking responsibility for maintaining the highest service standards and developing and sustaining productive client relationships Intrapersonal Drive And   The capacity to be a self-starter and originator who maintains high levels of activity and produces a consistent high quality output within agreed deadlines; is Role: Results Orientation Prompt and proactive in driving for results and sets demanding goals for self and others Communication Influencing and Impact (Inc. Negotiation)   Use verbal and non-verbal communication skills to influence an audience and negotiate acceptance of proposals, plans or ideas Functional Mathematical Acumen Reasons with numbers and other mathematical concepts and presents numerical data in graphs, diagrams, charts and tables Communication Verbal and Written Communication (Inc. Listening)Listens attentively, presents information in a clear manner and responds appropriately to the verbal and written communication of others; includes the ability to regulate delivery in response to the needs of the target audience
MJM Recruitment Newcastle, South Africa
May 16, 2018
Permanent
REGIONAL HUMAN RESOURCES MANAGER – NEWCASTLE     MAIN PURPOSE OF THE JOB To provide an efficient and effective personnel service to the branches and regional management within assigned regions. JOB OBJECTIVES   To ensure maximum utilisation of labour within budget guidelines To ensure the sound application of industrial relations practices within regions To ensure sufficient staff at all levels that are adequately trained to meet required competency levels To ensure the availability of staff as determined by sales demands To ensure that the required standards of personnel administration are complied with. To ensure maximum utilisation of labour within budget guidelines To ensure the sound application of industrial relations practices within regions To ensure that staff at all levels that are adequately trained to meet required competency levels To ensure the availability of staff as determined by sales demands To ensure that the required standards of personnel administration are complied with. FORMAL QUALIFICATION: Diploma / Degree in Personnel Management or Labour Legislation EXPERIENCE: 3 - 5 years generalist HR experience 1 year HR Experience within a retail environment. Salary highly negotiable depended on qualifications and experience  
MJM Recruitment Johannesburg, South Africa
May 15, 2018
Permanent
Installation, configuration, upgrade, administration, monitoring and maintenance of operating system software and hardware MINIMUM QUALIFICATIONS AND EXPERIENCE Required Qualification Relevant IT Degree or Diploma Experience 4 years plus related experience Skills & Competencies: Remedy Java Developer knowledge MINIMUM ROLE OUTPUTS Responsibilities will include:        •             Deliver exceptional service that exceeds customers’ expectations through  proactive, innovative and appropriate solutions by resolving queries fast end effective. Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members by providing input to business requirements. Ensure scheduled backups are executed, archived and tested to provide data redundancy and ability to recover. Ensure all application and hardware changes conform to governance and audit requirements by making use of approvals and documentation to ensure system integrity and stability .Participates in internal and external audits, logging and tracking audit findings. Assess the change required by identifying barriers to implementation of new initiatives, and develop strategies and actions to address any barriers and resistance to change. Ensure relevant Technology systems availability for users and auxiliary systems allowing users to transact. Analysis of usage and hardware performance trends to ensure scalability of environments. Support, manage and maintain relevant applications environments through Development, Testing, Training, Production, Disaster Recovery enabling systems development life cycle functions and disaster recovery. Ensure the successful migration of systems changes as per plan and within the defined release periods. Document changes and ensure signoff. Ensures that the uptime, performance, resources, and security of the relevant applications are maintained and provides technical support for relevant projects. Manage own development to increase own competencies. Participates and collaborates across teams. Assist internal team members and up skill where relevant.
MJM Recruitment Durban, South Africa
May 15, 2018
Permanent
LIQUOR STORE MANAGER – Durban CBD   We are Looking for an experienced Liquor Store Manager (Ideal candidate must have Matric or Grade 12, contactable references and a clear Criminal and Credit record it is essential. On offer is a basic salary and all the big company benefits such as Provident Fund and Medical Aid, and store discount
MJM Recruitment Richards Bay, South Africa
May 15, 2018
Permanent
LIQUOR STORE MANAGER – (RICHARDS BAY)   We are Looking for an experienced Liquor Store Manager (Ideal candidate must have Matric or Grade 12, contactable references and a clear Criminal and Credit record it is essential. On offer is a basic salary and all the big company benefits such as Provident Fund and Medical Aid, and store discount
MJM Recruitment Bergville, South Africa
May 15, 2018
Permanent
To provide an efficient and effective personnel service to the branches and regional management within assigned regions. JOB OBJECTIVES   To ensure maximum utilisation of labour within budget guidelines To ensure the sound application of industrial relations practices within regions To ensure sufficient staff at all levels that are adequately trained to meet required competency levels To ensure the availability of staff as determined by sales demands To ensure that the required standards of personnel administration are complied with. To ensure maximum utilisation of labour within budget guidelines To ensure the sound application of industrial relations practices within regions To ensure that staff at all levels that are adequately trained to meet required competency levels To ensure the availability of staff as determined by sales demands To ensure that the required standards of personnel administration are complied with. FORMAL QUALIFICATION: Diploma / Degree in Personnel Management or Labour Legislation EXPERIENCE: 3 - 5 years generalist HR experience 1 year HR Experience within a retail environment. Salary highly negotiable depended on qualifications and experience  
MJM Recruitment Harrismith, South Africa
May 15, 2018
Permanent
QUALIFIED MOTORCYCLE MECHANIC – HARRISMITH We require a qualified and well experienced motorcycle mechanic for this bike dealer in Harrismith. From superbikes to off-roaders, your experience will be well rewarded. Salary highly negotiable and free accommodation.
MJM Recruitment Durban, South Africa
May 14, 2018
Permanent
To ensure that the allocated GP target is met or exceeded on an annual basis within the SI policy and procedures on a continuous basis                               To liaise with external customers, government institutions, committees, internal customers and service providers to ensure SI experience, compliance to legislation as well as SI policy and procedure                              To coordinate and solve customer queries and complaints through the client call-logging procedure and policy as well as the SLA                            To manage allocated new and existing customer relations according to agreed terms and conditions as well as SI policy and procedure framework within SI brand identity                            To compile and distribute business communication to internal and external customers in line with SI policy and procedure on a continuous basis                               To contribute and advise on an annual sales and marketing plan for approval by management as well as the implementation of the approved marketing plan within the allocated industry or area in line with the SI policy and procedure                           To ensure that the sales policy and procedures are followed with every potential and existing transaction on a continuous basis                               To evaluate customer account and portfolio on a continuous basis according to SI policy and procedure as well as legislation requirements                               To update and process new leads on the relevant sales forecasting system on a continuous basis according to the SI policy and procedure                     To build and achieve the expected target of the quarterly sales forecast and to submit it to the relevant manager in line with SI policy and procedure                               To ensure that all allocated and agreed development activities are successfully completed in line with SI policy and procedure                           To coach and mentor all relevant staff on the level and area of expertise on a continuous basis in line with SI policy and procedure framework, as and when required                               Requirements Matric Diploma in sales or business At least 3 years’ experience in in a Business Development/Sales role within the Workforce Management industry, accompanied by a proven track record of achievement against an individual sales target. This experience must be in the Capex industry level. Solution building and selling within the Workforce Management arena A solid understanding of the business drivers that influence customer decisions in the Integrated Solutions arena. Professional presentation skills Professional proposal writing skills Excellent computing skills Negotiation skills Customer relationship building skills Additional requirements for the job Drivers’ license Travelling and after-hours work Medical examination
MJM Recruitment Durban, South Africa
May 14, 2018
Permanent
To support and maintain all desktop / servers and networking infrastructure in accordance with the client SLA’s. To assist in all ad hoc duties as required and specified in the Job Description. Main Responsibilities / Tasks: Provide 2nd and 3rd line support to all company clients Provide backup services and support to networking monitoring services (NMS) To administer, maintain, be accountable and troubleshoot client networks consisting of servers, pc's printers, switches, firewalls, routers and UPS’s. Communicate/Escalate to the Service Delivery Manager/Senior Engineers on any issues outside of your control/abilities but owning the problem to completion. Ensure all calls are logged and be accountable for all logged calls within the SLA and to communicate with the Help desk and ensure successful completion of calls. Ensure all procedures such as Health checks, Change control and Network documentation is adhered to, up to date and accurate. Installing approved software and hardware connecting users to networks and providing initial guidance. Facilitate all IT 3rd Pty activities onsite where it has an impact on the overall IT service to the client. Establish and control systems access and security. Monitor systems in order to optimise performance and to initiate recovery action after system failures Assist the customers concerning replacement of outdated equipment and software Prepare site weekly and monthly reports. Identify trends and exceptions and provide clear explanations and recommendations. Ensure that the sites at all times comply with customers audit as well as group standards. Assist with general housekeeping in accordance with company standards Proactive suggestions into site operations with regards to Standard Operating Procedures(SOPS) Professional conduct including excellent communication etiquette to all internal and external clients. Identify new IT opportunities and feed back to the company account managers. Keep certifications up to date and keep abreast of technology company support and / or should be supporting. Get involved in pre-sales opportunities wherever possible. KPA and KPI Definition No          Job Objectives (KPA)                      KPI’s      1              To ensure continuous self-development in terms of knowledge and skills in respect to the internal and external customer’s requirements. Human Capital   25           To be competent in the specific internal and external client’s systems, software and hardware requirements. Ensure that all certifications and courses are updated on the skills matrix and provide proof to the Site Operations Manager / Service Delivery Manager within 48 Hours after completion.           60                                                 To ensure that the employee keeps to the work schedule and any deviation must be communicated verbally within a reasonable timeframe to allow for alternative arrangements to be made by the Site Operations Manager / Service Delivery Manager.  Sick leave to be communicated within an hour prior work commencement, annual and sick leave due to planned medical procedures communicated as per BSI leave Policy.                40 2              To ensure that the Service Level Agreement (SLA) is met as per internal and external customer requirements. Customer                 50           To ensure that calls logged are followed up / escalated, serviced and closed within the agreed SLA.                  20                                                 To identify, log and resolve problems based on trend & exception analyses           15                                                 To ensure preventative maintenance tasks are performed as specified in the task / maintenance schedule.                 20                                                 Ensure that exceptional quality of service and delivery is provided to the Customer & Internal IT Team in accordance with BSI values and commitment.               20                                                 Identify new IT opportunities and feed back to BSI account manager         5                                                 Uphold the BSI standard when interfacing with customers and Ensure continuous communication and feedback is provided to all customers regarding calls logged including IT vendor calls effecting the business.             20 3              To ensure that the quality and processes of internal and external customers are adhered to as specified in the company’s policies and procedures.   Quality Processes            25           To ensure compliance with internal and external client’s safety and security regulations as well as Occupational Health and Safety Act requirements.                25                                                 To adhere to Internal and External customer’s electronic code of conduct.             25                           To ensure that both BSI and Clients best practice, policies, procedures and standards are adhered to by completing and updating the required task lists, checklists and documentation per call/task.         50 Summary of Job Requirements Formal Qualifications Required  Essential / Desirable Matric, A+ N+    Essential Microsoft MCSA Server 2012 – Hyper-V Desirable NetApp / Dell EMC Certified        Desirable CCNP     Desirable Job Related Experience Required              Time Span           Essential / Desirable Server 2012 / 2016           3 Years Essential Exchange 2010 / 2013 / 2015 / 2016         2 Year   Desirable WSUS 2012          2 Years Desirable Networking Hardware   3 Years Desirable Hyper V 2 Years Essential Backup technologies      2 Years Desirable Desktop Windows – Windows 8 3 Years Essential Desktop Office 2010        3 Years Essential Own transport                   Essential Job Related Knowledge Required              Essential / Desirable Knowledge of Maintenance and Support of Desktop user environment   Essential Knowledge of Maintenance and Support of Server environment Essential Knowledge of Maintenance of San Environment Desirable Knowledge of Microsoft Applications user and Backoffice              Essential Knowledge of Wi-fi and Radio based systems       Desirable Knowledge of Networking            Essential Job Related Skills Required          Rating Customer communication skills and developing customer loyalty               10/10 Adaptability and reliability            10/10 Time management          10/10 Initiative, ownership and quality                10/10
MJM Recruitment Durban, South Africa
May 14, 2018
Permanent
Main Responsibilities / Tasks: To administer, maintain, be accountable and troubleshoot the network consisting of servers, pc's printers, switches, hubs, routers and UPS’s. To be accountable for all logged calls within the SLA and to communicate with the Help desk and ensure successful completion. Ensure all procedures such as Health checks, Change control and Network documentation is adhered to, up to date and accurate. Manage the distribution and retention of data on various storage devices. Undertake a regular service program, including support of operating systems. Installing approved software and hardware connecting users to networks and providing initial training. Facilitate all cabling needed with an approved cabling company. Ensuring users efficient and effective utilisation of applications and equipment Establish and control systems access and security Monitor systems in order to optimise performance and to initiate recovery action after system failures Assist the customer concerning replacement of outdated equipment and software Prepare site monthly reports. Ensure that the site at all times complies with customers audit as well as group standards. General housekeeping to be done of the computer room, computer cabinets and cabling to Bytes Technology Group's standards Manage all IT assets onsite. Ensure Daily Health Checks are completed and reports submitted to the Ops team on daily basis. Communicate/Escalate to the Service Delivery Manager/Senior Engineers on any issues Proactive suggestions into site operations with regards to Standard Operating Procedures(SOPS) Professional conduct including excellent communication etiquette to all internal and external clients. KPA and KPI Definition No          Job Objectives (KPA)                      KPI’s      1              To ensure continuous self-development in terms of knowledge and skills in respect to the internal and external customer’s requirements. Human Capital   25           To be competent in the specific internal and external client’s systems, software and hardware requirements and obtain certification and provide proof to the Site Operations Manager / Service Delivery Manager within 48 Hours after completion.            60                                                 To ensure that the employee keeps to the work schedule and any deviation must be communicated verbally within a reasonable timeframe to allow for alternative arrangements to be made by the Site Operations Manager / Service Delivery Manager.               40 2              To ensure that the Service Level Agreement (SLA) is met as per internal and external customer requirements. Customer                 50           To ensure that calls logged are followed up / escalated, serviced and closed within the agreed SLA.                  30                                                 To identify, log and resolve all alerts received on a daily basis.     10                                                 Maintain and update Site Documentation including Network site diagrams and ensuring that daily health checks are accurate.               15                                                 Spares to be available, managed and allocated correctly with monthly sign off and in line with call according to the SLA.              10                                                 Accurately manage assets, change controls and take ownership and responsibility for the site as per SLA           25                                                 To ensure a minimum of 75% customer satisfaction is achieved during service continuity                 10 3              To ensure that the quality and processes of internal and external customers are adhered to as specified in the company’s policies and procedures. Quality Processes            25           To ensure compliance with internal and external client’s safety and security regulations as well as Occupational Health and Safety Act requirements.                30                                                 To adhere to Internal and External customer’s electronic code of conduct.             25                                                 To ensure best practises in respect to Site housekeeping and preventative maintenance are performed as specified in the task / maintenance list and limited resolution required after service continuity.        30                                                 Submit Monthly reports timeously and accurately             15 4.Summary of Job Requirements Formal Qualifications Required  Essential / Desirable Matric, A+ N+ with MCITP             Essential CCNA    Desirable Job Related Experience Required              Time Span           Essential / Desirable Back office applications 3 Years Essential projects Server installation 2003 / 2008 R2            1 Year   Desirable Exchange 2003 / 2007     1 Year   Essential Windows 7  / Office 2007/2010   2 Years Essential Networking Hardware   2 Years Desirable Virtualisation     1 Year   Essential Terminal Server 1 Year   Desirable Backup technologies      1 Year   Essential HP Product experience  2 Years Desirable Own transport                   Essential Job Related Knowledge Required              Essential / Desirable Knowledge of Maintenance and Support of Desktop user environment   Essential Knowledge of Maintenance and Support of Server environment Essential Knowledge of Maintenance of San Environment Desirable Knowledge of Microsoft Applications user and Backoffice              Essential Knowledge of Wi-fi and Radio based systems       Desirable Knowledge of Networking            Essential Job Related Skills Required          Rating Customer communication skills and developing customer loyalty               10/10 Adaptability and reliability            9/10 Time management          10/10 Initiative, ownership and quality                9/10 Competencies                         (Y/N)                                                      (Y/N)                                                 (Y/N) Adaptability        y              Delegating responsibility                               Tenacity               y Building Customer Loyalty            y              Developing others           y              Time Management         y Building a successful team                           Follow-up            y                              Building strategic working relationships y              Initiative              y                              Coaching                              Innovation          y                              Communication y              Managing Conflict            y                              Continuous Learning       y              Negotiation        y                              Contributing to team success      y              Planning and Organising                y                              Customer Focus y              Quality orientation          y                              Decision Making                               Stress Tolerance               y                             
MJM Recruitment Durban, South Africa
May 14, 2018
Permanent
To support and maintain all desktop / servers and networking infrastructure in accordance with the client SLA’s. To assist in all ad hoc duties as required and specified in the Job Description. Main Responsibilities / Tasks: Provide 2nd and 3rd line support to all Bytes clients Provide backup services and support to networking monitoring services (NMS) To administer, maintain, be accountable and troubleshoot client networks consisting of servers, pc's printers, switches, firewalls, routers and UPS’s. Communicate/Escalate to the Service Delivery Manager/Senior Engineers on any issues outside of your control/abilities but owning the problem to completion. Ensure all calls are logged and be accountable for all logged calls within the SLA and to communicate with the Help desk and ensure successful completion of calls. Ensure all procedures such as Health checks, Change control and Network documentation is adhered to, up to date and accurate. Installing approved software and hardware connecting users to networks and providing initial guidance. Facilitate all IT 3rd Pty activities onsite where it has an impact on the overall IT service to the client. Establish and control systems access and security. Monitor systems in order to optimise performance and to initiate recovery action after system failures Assist the customers concerning replacement of outdated equipment and software Prepare site weekly and monthly reports. Identify trends and exceptions and provide clear explanations and recommendations. Ensure that the sites at all times comply with customers audit as well as group standards. Assist with general housekeeping in accordance with Bytes standards Proactive suggestions into site operations with regards to Standard Operating Procedures(SOPS) Professional conduct including excellent communication etiquette to all internal and external clients. Identify new IT opportunities and feed back to the Bytes account managers. Keep certifications up to date and keep abreast of technology Bytes support and / or should be supporting. Get involved in pre-sales opportunities wherever possible. KPA and KPI Definition No          Job Objectives (KPA)                      KPI’s      1              To ensure continuous self-development in terms of knowledge and skills in respect to the internal and external customer’s requirements. Human Capital   25           To be competent in the specific internal and external client’s systems, software and hardware requirements. Ensure that all certifications and courses are updated on the skills matrix and provide proof to the Site Operations Manager / Service Delivery Manager within 48 Hours after completion.           60                                                 To ensure that the employee keeps to the work schedule and any deviation must be communicated verbally within a reasonable timeframe to allow for alternative arrangements to be made by the Site Operations Manager / Service Delivery Manager.  Sick leave to be communicated within an hour prior work commencement, annual and sick leave due to planned medical procedures communicated as per BSI leave Policy.                40 2              To ensure that the Service Level Agreement (SLA) is met as per internal and external customer requirements. Customer                 50           To ensure that calls logged are followed up / escalated, serviced and closed within the agreed SLA.                  20                                                 To identify, log and resolve problems based on trend & exception analyses           15                                                 To ensure preventative maintenance tasks are performed as specified in the task / maintenance schedule.                 20                                                 Ensure that exceptional quality of service and delivery is provided to the Customer & Internal IT Team in accordance with BSI values and commitment.               20                                                 Identify new IT opportunities and feed back to BSI account manager         5                                                 Uphold the BSI standard when interfacing with customers and Ensure continuous communication and feedback is provided to all customers regarding calls logged including IT vendor calls effecting the business.             20 3              To ensure that the quality and processes of internal and external customers are adhered to as specified in the company’s policies and procedures.   Quality Processes            25           To ensure compliance with internal and external client’s safety and security regulations as well as Occupational Health and Safety Act requirements.                25                                                 To adhere to Internal and External customer’s electronic code of conduct.             25                                                 To ensure that both BSI and Clients best practice, policies, procedures and standards are adhered to by completing and updating the required task lists, checklists and documentation per call/task.            50 Summary of Job Requirements Formal Qualifications Required  Essential / Desirable Matric, A+ N+    Essential Microsoft MCSA Server 2012 – Hyper-V Desirable NetApp / Dell EMC Certified        Desirable CCNP     Desirable Job Related Experience Required              Time Span           Essential / Desirable Server 2012 / 2016           3 Years Essential Exchange 2010 / 2013 / 2015 / 2016         2 Year   Desirable WSUS 2012          2 Years Desirable Networking Hardware   3 Years Desirable Hyper V 2 Years Essential Backup technologies      2 Years Desirable Desktop Windows – Windows 8 3 Years Essential Desktop Office 2010        3 Years Essential Own transport                   Essential Job Related Knowledge Required              Essential / Desirable Knowledge of Maintenance and Support of Desktop user environment   Essential Knowledge of Maintenance and Support of Server environment Essential Knowledge of Maintenance of San Environment Desirable Knowledge of Microsoft Applications user and Backoffice              Essential Knowledge of Wi-fi and Radio based systems       Desirable Knowledge of Networking            Essential Job Related Skills Required          Rating Customer communication skills and developing customer loyalty               10/10 Adaptability and reliability            10/10 Time management          10/10 Initiative, ownership and quality                10/10                
MJM Recruitment Umhlanga, South Africa
May 14, 2018
Permanent
To provide an onsite support service for the customers on, servers, printers, switches, routers and desktops. To ensure that all locally assigned incidents, requests and changes are actioned and cleared daily, updated accurately, reassigned or closed appropriately, and are delivered to global standards as set by Service Delivery. To create and develop trusting relationships with the client (Client satisfaction) and any 3rd party vendors who also provides services to the customer. Main Responsibilities / Tasks: To administer, maintain, be accountable and troubleshoot the network consisting of servers, pc's printers, switches, hubs, routers and UPS’s. To be accountable for all logged calls within the SLA and to communicate with the Help desk and ensure successful completion. Ensure all procedures such as Health checks, Change control and Network documentation is adhered to, up to date and accurate. Manage the distribution and retention of data on various storage devices. Undertake a regular service program, including support of operating systems. Installing approved software and hardware connecting users to networks and providing initial training. Facilitate all cabling needed with an approved cabling company. Ensuring users efficient and effective utilisation of applications and equipment Establish and control systems access and security Monitor systems in order to optimise performance and to initiate recovery action after system failures Assist the customer concerning replacement of outdated equipment and software Prepare site monthly reports. Ensure that the site at all times complies with customers audit as well as group standards. General housekeeping to be done of the computer room, computer cabinets and cabling to client’s standards Manage all IT assets onsite. Ensure Daily Health Checks are completed and reports submitted to the Ops team on daily basis. Communicate/Escalate to the Service Delivery Manager/Senior Engineers on any issues Proactive suggestions into site operations with regards to Standard Operating Procedures(SOPS) Professional conduct including excellent communication etiquette to all internal and external clients. KPA and KPI Definition No          Job Objectives (KPA)                      KPI’s      1              To ensure continuous self-development in terms of knowledge and skills in respect to the internal and external customer’s requirements. Human Capital   25           To be competent in the specific internal and external client’s systems, software and hardware requirements and obtain certification and provide proof to the Site Operations Manager / Service Delivery Manager within 48 Hours after completion.            60                                                 To ensure that the employee keeps to the work schedule and any deviation must be communicated verbally within a reasonable timeframe to allow for alternative arrangements to be made by the Site Operations Manager / Service Delivery Manager.               40 2              To ensure that the Service Level Agreement (SLA) is met as per internal and external customer requirements. Customer                 50           To ensure that calls logged are followed up / escalated, serviced and closed within the agreed SLA.                  30                                                 To identify, log and resolve all alerts received on a daily basis.     10                                                 Maintain and update Site Documentation including Network site diagrams and ensuring that daily health checks are accurate.               15                                                 Spares to be available, managed and allocated correctly with monthly sign off and in line with call according to the SLA.              10                                                 Accurately manage assets, change controls and take ownership and responsibility for the site as per SLA           25                                                 To ensure a minimum of 75% customer satisfaction is achieved during service continuity                 10 3              To ensure that the quality and processes of internal and external customers are adhered to as specified in the company’s policies and procedures. Quality Processes 25To ensure compliance with internal and external client’s safety and security regulations as well as Occupational Health and Safety Act requirements.30To adhere to Internal and External customer’s electronic code of conduct.  25To ensure best practises in respect to Site housekeeping and preventative maintenance are performed as specified in the task / maintenance list and limited resolution required after service continuity. 30 Submit Monthly reports timeously and accurately 15 Summary of Job Requirements Formal Qualifications Required  Essential / Desirable Matric, A+ N+ with MCITP             Essential Job Related Experience Required              Time Span           Essential / Desirable Back office applications 3 Years Essential projects Server installation 2003 / 2008 R2            1 Year   Desirable Exchange 2003 / 2007     1 Year   Essential Windows 7  / Office 2007/2010   2 Years Essential Networking Hardware   2 Years Desirable Virtualisation     1 Year   Essential Terminal Server 1 Year   Desirable Backup technologies      1 Year   Essential HP Product experience  2 Years Desirable Own transport                   Essential Job Related Knowledge Required              Essential / Desirable Knowledge of Maintenance and Support of Desktop user environment   Essential Knowledge of Maintenance and Support of Server environment Essential Knowledge of Maintenance of San Environment Desirable Knowledge of Microsoft Applications user and Backoffice              Essential Knowledge of Wi-fi and Radio based systems       Desirable Knowledge of Networking            Essential Job Related Skills Required          Rating Customer communication skills and developing customer loyalty               10/10 Adaptability and reliability            9/10 Time management          10/10 Initiative, ownership and quality                9/10                
MJM Recruitment Empangeni, South Africa
May 14, 2018
Permanent
Achievement of turnover, budgets and achievement of targeted expense savings Achievement of unit shrinkage Stock management Training, Coaching and Development Customer Service, Standards, Housekeeping and Signage Enforcement of company policies and procedures Effective communication at all levels of the business Matric  2-3 years store management experience Relevant degree or diploma advantageous MUST HAVE HAD EXPERIENCE WORKING AS A STORE MANAGER WITH ONE OF THE LARGEST FMCG/ RETAIL STORES IN SOUTH AFRICA   SALARY: Highly negotiable depended on qualifications, experience.    
MJM Recruitment Durban
May 14, 2018
Permanent
Provide 2nd and 3rd line support to all company clients Provide backup services and support to networking monitoring services (NMS) To administer, maintain, be accountable and troubleshoot client networks consisting of servers, pc's printers, switches, firewalls, routers and UPS’s. Communicate/Escalate to the Service Delivery Manager/Senior Engineers on any issues outside of your control/abilities but owning the problem to completion. Ensure all calls are logged and be accountable for all logged calls within the SLA and to communicate with the Help desk and ensure successful completion of calls. Ensure all procedures such as Health checks, Change control and Network documentation is adhered to, up to date and accurate. Installing approved software and hardware connecting users to networks and providing initial guidance. Facilitate all IT 3rd Pty activities onsite where it has an impact on the overall IT service to the client. Establish and control systems access and security. Monitor systems in order to optimise performance and to initiate recovery action after system failures Assist the customers concerning replacement of outdated equipment and software Prepare site weekly and monthly reports. Identify trends and exceptions and provide clear explanations and recommendations. Ensure that the sites at all times comply with customers audit as well as group standards. Assist with general housekeeping in accordance with company standards Proactive suggestions into site operations with regards to Standard Operating Procedures(SOPS) Professional conduct including excellent communication etiquette to all internal and external clients. Identify new IT opportunities and feed back to the company account managers. Keep certifications up to date and keep abreast of technology company support and / or should be supporting. Get involved in pre-sales opportunities wherever possible. KPA and KPI Definition No          Job Objectives (KPA)                      KPI’s      1              To ensure continuous self-development in terms of knowledge and skills in respect to the internal and external customer’s requirements. Human Capital   25           To be competent in the specific internal and external client’s systems, software and hardware requirements. Ensure that all certifications and courses are updated on the skills matrix and provide proof to the Site Operations Manager / Service Delivery Manager within 48 Hours after completion.           60                                                 To ensure that the employee keeps to the work schedule and any deviation must be communicated verbally within a reasonable timeframe to allow for alternative arrangements to be made by the Site Operations Manager / Service Delivery Manager.  Sick leave to be communicated within an hour prior work commencement, annual and sick leave due to planned medical procedures communicated as per BSI leave Policy.                40 2              To ensure that the Service Level Agreement (SLA) is met as per internal and external customer requirements. Customer                 50           To ensure that calls logged are followed up / escalated, serviced and closed within the agreed SLA.                  20                                                 To identify, log and resolve problems based on trend & exception analyses           15                                                 To ensure preventative maintenance tasks are performed as specified in the task / maintenance schedule.                 20                                                 Ensure that exceptional quality of service and delivery is provided to the Customer & Internal IT Team in accordance with BSI values and commitment.               20                                                 Identify new IT opportunities and feed back to BSI account manager         5                                                 Uphold the BSI standard when interfacing with customers and Ensure continuous communication and feedback is provided to all customers regarding calls logged including IT vendor calls effecting the business.             20 3              To ensure that the quality and processes of internal and external customers are adhered to as specified in the company’s policies and procedures.   Quality Processes            25           To ensure compliance with internal and external client’s safety and security regulations as well as Occupational Health and Safety Act requirements.                25                                                 To adhere to Internal and External customer’s electronic code of conduct.             25                                                 To ensure that both BSI and Clients best practice, policies, procedures and standards are adhered to by completing and updating the required task lists, checklists and documentation per call/task.            50 Summary of Job Requirements Formal Qualifications Required  Essential / Desirable Matric, A+ N+    Essential Microsoft MCSA Server 2012 – Hyper-V Desirable NetApp / Dell EMC Certified        Desirable CCNP     Desirable Job Related Experience Required              Time Span           Essential / Desirable Server 2012 / 2016           3 Years Essential Exchange 2010 / 2013 / 2015 / 2016         2 Year   Desirable WSUS 2012          2 Years Desirable Networking Hardware   3 Years Desirable Hyper V 2 Years Essential Backup technologies      2 Years Desirable Desktop Windows – Windows 8 3 Years Essential Desktop Office 2010        3 Years Essential Own transport                   Essential Job Related Knowledge Required              Essential / Desirable Knowledge of Maintenance and Support of Desktop user environment   Essential Knowledge of Maintenance and Support of Server environment Essential Knowledge of Maintenance of San Environment Desirable Knowledge of Microsoft Applications user and Backoffice              Essential Knowledge of Wi-fi and Radio based systems       Desirable Knowledge of Networking            Essential Job Related Skills Required          Rating Customer communication skills and developing customer loyalty               10/10 Adaptability and reliability            10/10 Time management          10/10 Initiative, ownership and quality                10/10
MJM Recruitment Richards Bay, South Africa
May 14, 2018
Permanent
Achievement of turnover, budgets and achievement of targeted expense savings Achievement of unit shrinkage Stock management Training, Coaching and Development Customer Service, Standards, Housekeeping and Signage Enforcement of company policies and procedures Effective communication at all levels of the business Matric  2-3 years store management experience Relevant degree or diploma advantageous MUST HAVE HAD EXPERIENCE WORKING AS A STORE MANAGER WITH ONE OF THE LARGEST FMCG/ RETAIL STORES IN SOUTH AFRICA   SALARY: Highly negotiable depended on qualifications, experience.    
MJM Recruitment Ballito, South Africa
May 14, 2018
Permanent
Ensuring Profit Growth,                                                 Ordering products, Responsible for product layout and presentation, Schedule staff work hours and activities, Evaluate health and safety practices against standards, Organize, plan, and prioritize, Judge the quality of food, preparation, and job applicants. Record information about inventory and health practices. Inspect equipment and food deliveries. Guide, direct, and train staff. Coordinate the work and activities of staff. Perform administrative activities such as scheduling, budgeting, and payroll.