Aquarius Recruitment Specialists

15 job(s) at Aquarius Recruitment Specialists

Aquarius Recruitment Specialists Cape Town, Western Cape, South Africa
Sep 21, 2017
Permanent
The candidate will be responsible for the accurate distribution of work based on cut-off times and work types, ensuring that business turnaround times are met.  The candidate will also be responsible for various types of reporting centered around work coordination and will be required to perform duties within specified processes and deadlines as well as ad hoc duties and additional responsibilities from time to time. Key Responsibilities To manage and monitor all the daily queues and workflow To manage the distribution allocation of all incoming work The identifying and allocation of all client instructions received within the dedicated deadlines to the relevant Administration teams through any of the following means:  Incoming faxes  Original instructions received from walk in clients Original instructions received via the mail post To identify and split any service requests where there is a requirement to do so Creating new client contacts Preparation and posting of brochures for all the company’s major products Scanning and photocopying Sorting and distribution of incoming mail Filing and Metro File maintenance Mailing of marketing material across all products Support to the head of Retail Client Services and the Administration teams in ad-hoc duties as required Management of cut-off times Support fellow team members and team coordinator To ensure timeous processing of daily workflow so as to meet/exceed client expectations and Service Level Agreements (SLA’s)   To perform daily service request reconciliations to ensure all work items have been processed Exception reporting and resolution To identify trends (trend analysis) To report any queue irregularities To recommend efficiencies to existing processes and provide input to new processes To document all processes, procedures and controls and ensure material is continually updated as relates the work function Implement controls to mitigate processing risk, particularly associated with work distribution, cut-off’s and turnaround times Assist with an queries/provide knowledge support where required Ad hoc duties/projects as may be required from time to time   Qualifications Relevant business / commerce degree or current related experience Sound knowledge of the Unit Trust / LISP industry an advantage Intermediate Computer Literacy – Word, Excel, Email   Skills/Competencies and experience Accuracy and attention to detail Ability to accept responsibility for all tasks done Ability to ensure a thorough knowledge of processes and procedures Ability to function well under pressure Ability to work effectively as part of a team Computer Literacy Deadline Driven Excellent time management skills Excellent verbal and written communication skills Excellent Problem Solving skills Flexible, energetic, trustworthy, organised, self disciplined Good communication skills Results orientated Self motivation The highest standards of personal integrity
Aquarius Recruitment Specialists Cape Town, Western Cape, South Africa
Sep 14, 2017
Permanent
Key Responsibilities• Manage the portfolio transactional tax and tax reporting functions (CGT, WHT, S24J, FATCA, CRS)• Follow up with tax authorities and vendors where necessary• Be aware of and pro-actively drive the implementation of any applicable legislation changes• Processing of all relevant accounting tax adjustments• Assist with ad hoc tax projects• Assist with the testing of system upgrades that impact the tax and pricing environment• Assist with providing support to the business for the tax applications• Assist the business with the generation of distribution files periodically• Back up Operation Manager where needed on ASISA Tax committees• Reviewing monthly Dividends Tax Recons and signing off monthly checklist• Liaison with Global Custodians to keep up to date on DTA’s and WHT changes• Assistance on the creation of training material for user awareness on tax changes/ initiatives• Assist Operation Manager with the sign-off of complex corporate actions• Assist with new products where it impacts their operational function• Assist with the Pooled and Life Fund daily pricing and flows processing• Identify opportunities for improving process and introducing efficiency and standardisation into processes• Liaise with the auditors on annual audit queries• Develop MI reporting to team leader and management Required Skills• Working understanding and knowledge of InvestOne and Tax systems advantageous• Good understanding of the financial instrument trade cycle and fund accounting system set-up• Understanding of CISCA, Tax legislation and Linked Life Companies• Advanced Excel skills• Action orientated individual with ability to build relationships internally and externally• Self-starter, required to work overtime as and when required• Able to manage their own time in relation to completing task and deliverables• Computer literacy required, with the ability to quickly learn new systems and applications Qualifications• 3-4 years of applicable experience in a fund accounting/tax role and/or NAV role: With appropriate 3 year commerce degree (tax degree will be advantageous) Key Competencies• Strong analytical skills• Attention to detail/high accuracy levels• Well-developed interpersonal skills• Strong problem solving skills• Efficiencies and solutions orientated• Tolerance for stress- must be able to perform under pressure• Take ownership and accountability• A team player able to forge strong working relationships with colleagues and vendors• Ability to adapt to change• Excellent verbal and written communication skills• Ability to be pro-active and strong decision making skills• Ability to multi-task• Good project management skills Employment Equity• Preference will be given to applicants from designated groups
Aquarius Recruitment Specialists Cape Town, Western Cape, South Africa
Sep 14, 2017
Permanent
Apply your knowledge of best practice modelling techniques & technical skills to assess investment decision making; motivate optimal asset allocations; and asset manager combinations across a range of portfolios. Opportunity to work closely with analysts to improve decision-making and impose quantitative rigour on investment process Job Specification• Ensure investment decision making subject to quantitative scrutiny by attributing key decisions using both internal and external models• Motivate a robust asset-liability investment strategy for institutional clients in the context of Solvency 2 and other pertinent legislation• Improve consistency of manager combinations in multi-manager portfolios by applying advanced statistical techniques to portfolio construction• Apply statistical techniques to identify persistence of manager skill• Motivate and stress-test strategic asset allocation of inflation-targeting portfolios by applying best-practice quantitative techniques to portfolios• Work closely with reporting analysts and investment analysts to ensure decision-making is based on accurate and reliable data• Participate in relevant committees and influence key decision-makers in driving relevant investment strategy for clients, Keep up to date with industry best practice• Scrutinise and develop internal models and ensure investments decisions are based on accurate, relevant and timely information Qualifications • B.Stats (Hons) / Business Science degree majoring in Finance, Economics, orActuarial Science, Stats/Maths degree• You have earned or are in the process of earning the CFA/CAIA/FRM designation Experience• Excellent quantitative skills that have been honed in an asset management environment• Practical knowledge of optimisation techniques • Background in actuarial or statistical modelling• Minimum of 3 years as a quantitative analyst in the asset management industry • Experience in ALM modelling and expose to fixed interest manager research would be an advantage Key Competencies• Thorough and diligent approach to analyzing data• Ability to see big picture and focus on what is important• Deep understanding of sensitivity of outputs to assumptions • Ability to multi-task, prioritize, meet deadlines, and engage with qualitative team• Questioning and inquiring mind that can focus on what is relevant• Confidence to articulate and defend a position• Not dogmatic. Learn from mistakes.• Excellent attention to detail• Ability to interact with team Systems knowledge• Strong programming and advanced excel (VBA) skills, • Working knowledge of advanced statistical package (STATA) and Morningstar an advantage• Worked with INET Key success measurement• Relevant experience, numerate, career focused, agile mind, fit with team Employment Equity • Preference will be given to candidate from designated groups
Aquarius Recruitment Specialists Cape Town, Western Cape, South Africa
Sep 14, 2017
Permanent
Key Responsibilities• Conduct research into market and industry conditions in which an entity operates• Analyse both entity and market information to identify major valuation drivers and risks• Assist and train staff members on the job to develop their analytical skills• Calculate the value of an entity using recognised valuation methods• Review valuation models prepared by other team members• Prepare and review high quality, insightful valuation reports• Present results of work internally/externally• Discuss draft reports with clients and resolve any queries efficiently• Guide staff in the resolution of queries in such manner that it improves their understanding of the subject matter• Compile or review information required for quarterly reporting if required• Form part of due diligence team as necessary• Improve client reporting• Be involved in producing cutting edge and independent research• Prepare and present training as required• Research and write, high quality articles for publication in marketing material Purpose of job• Analyse and value unlisted companies typically owned by private equity funds as well as supervise staff performing such valuations Qualifications and Experience• 3-5 years• Finance/accounting qualification• Studying towards CFA or CA/CFA qualification an advantage Key Competencies• Interest in and reasonable knowledge of Investment Management/Private equity/company valuation• Working knowledge of credit pricing and credit risk evaluation will be advantageous, but not essential• Strong accounting knowledge and practical ability• Strong, proven analytical skills• Passion for business and acquiring new knowledge• Can Interpret and analyse large quantities of portfolio and market data• Able to work independently but also supervise other team members• Use initiative, be pro-active and have problem solving ability• Able to review the work of other team members in a detailed manner• Understands industry trends• Communicates clearly and politely, both verbally and in writing, to obtain information• Quick learner• Working knowledge of financial instruments• In depth knowledge of the valuation of all financial instruments• Good working knowledge of concepts relating to risk and return• Willing to put in long hours when needed• Commitment to producing high quality reports and analysis• Safeguarding integrity of sensitive client data• Ability to lead by example
Aquarius Recruitment Specialists Cape Town, Western Cape, South Africa
Sep 11, 2017
Permanent
To assist with the implementation of the business investment philosophy through data analysis, research and support functions, in line with the Company Group strategy Job Description• Assess needs and provide solutions Interacting with internal and external clients• Provide feedback and make business presentations to stakeholders• Develop and use collaborative relationships to facilitate the accomplishment of work goals• Compile; maintain and monitor economic; industry and other data series through research• Make investment recommendations by using quantitative and qualitative analysis Identify and interpret relevant information using logic to seek cause and effect relationships• Contribute to a culture conducive to the achievement of transformation goals by participating in Company Culture building initiatives (e.g. staff surveys etc)• Participate and support corporate social responsibility initiatives for the achievement of key business strategies• Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems• Evaluate performance of fund/investment through regular financial performance reviews• Develop software proficiency to deliver required outputs• Express ideas or facts clearly in written documentation so that the content is understood by the recipient• Develop sound product and industry knowledge and understanding the regulatory framework• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions• Understand and embrace the Company vision and demonstrate the values through interaction with team and stakeholders• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames• Ensure information is provided correctly to stakeholders by maintaining knowledge and sharing knowledge with team Qualifications• Matric / Grade 12 / National Senior Certificate • Advanced Diplomas/National 1st Degrees • Studying towards Chartered Financial Analyst (CFA) Experience• 1-2 years experience in a financial or related industry Key Competencies• Working with a group to identify alternative solutions to a problem• Capturing data • Completing various administrative and secretarial duties (e.g.; answering phones; making copies; filing) • Checking accuracy of reports • Communicating internally • Managing conflict situations • Drafting reports • Sharing information in different ways to increase stakeholders' understanding• Building and maintaining effective relationships with diverse internal and external stakeholders • Comparing two or more sets of information • Working in a fast-paced and changing environment • Interacting with diverse people • Working in a team • Working with spread sheets Key Skills• Administrative procedures and systems • Banking knowledge • Banking procedures • Business principles • Business terms and definitions • Data analysis • Governance, Risk and Controls • Microsoft Office • Relevant regulatory knowledge • Relevant software and systems knowledge • Business writing skills • Cluster Specific Operational Knowledge • Numeracy Employment EquityPreference will be given to candidates from designated groups
Aquarius Recruitment Specialists Durban, KwaZulu-Natal, South Africa
Sep 08, 2017
Permanent
Job Specification• Managing a team of people • Communicating job requirements and performance standards to others • Managing a sales team - not in dictionary • Conducting performance appraisal interviews • Conducting performance feedback meetings • Creating a business plan • Checking performance data to measure employee performance • Implementing a strategic plan • Measuring client satisfaction • Enforcing disciplinary actions against employees • Working with clients to solve client problems • Assuming a key leadership role • Investigating and reviewing processes to improve client satisfaction • Recruiting and staffing • Coaching and mentoring of others • Managing business risks • Providing constructive feedback to employees Qualifications• Relevant qualifications Experience• Minimum 5 years selling to financial advisers Key Skills• Budgeting • Business administration and management • Business principles • Business terms and definitions • Change management • Client service management • Client service principles • Communication Strategies • Diversity management • Employee training/development • Financial Accounting Principles • Governance, Risk and Controls • The culture and values • Company policies and procedures • Company systems • Company vision and strategy • Operations planning • Organisational systems • Principles of project management • Relevant Company product knowledge • Relevant regulatory knowledge • Staff resource planning • Strategic planning • Business writing skills • Management information and reporting principles, tools and mechanisms Key Competencies • Becoming a Business Advisor • Building the Sales Team • Building Trusting Relationships • Coaching the Sales Team • Driving for Results • High-Impact Communication • Making Sales Operations Decisions • Raising the Bar Employment Equity• Preference will be given to candidates from designated groups
Aquarius Recruitment Specialists Cape Town, Western Cape, South Africa
Sep 06, 2017
Permanent
Job Overview• We require a passionate and highly motivated individual to be part of a team who will be responsible for guiding our clients through our products and processes, providing clarity on any questions or concerns they may have Key Responsibilities• Assisting and building relationships with customers either by telephone, electronically or face to face• Responding promptly to customer inquiries and following up on queries where applicable• Obtain and evaluate all relevant information to handle product and service enquiries• Assisting clients with processing of forms, applications and requests• Record details of enquiries, comments and complaints• Maintain customer databases• Communicate and coordinate with internal departments• Assist in improving the environment with projects, process reviews and other enhancements Required Skills• A good overall understanding of the investment industry• High level of computer literacy• Good verbal and written communication skills with clients, internal business units and service providers Qualifications and Experience • An appropriate tertiary education• 2 - 3years experience in Asset Management• Financial Services experience specifically Asset Management, Retirement Funds and Unit Trusts experience• Call Centre experience (Financial Services) - Essential Key Competencies• Excellent interpersonal skills and ability to communicate at all levels• Takes ownership and accountability• Problem solving and solution orientated• Attention to detail• Tenacious• Self-motivated with high levels of initiative• A team player that relates with both internal and external stakeholders• Stress tolerance• Analytical Skills• Ability to follow through
Aquarius Recruitment Specialists Cape Town, Western Cape, South Africa
Sep 06, 2017
Permanent
An excellent opportunity for a graduate looking to kick off their career in risk management with a strong slant towards the financial services industry. The purpose of this role is to support the business to identify, analyze and document the operational risks, controls, and assurance provided in each of the Company’s Investments various departments. The person will ensure that the Company’s Investments risk management framework and component policies are effectively implemented and applied Job Specification • Facilitate the identification and assessment of the risks • Assist the business in developing risk mitigation plans • Monitor the risk mitigation plans and control effectiveness • Monitor and report key risk indicators • Draft risk reports, operational losses and near misses reports • Enhance and maintain the Group Risk Management Framework and component policies that define the Group Risk Management System • Administration of risk management system • Provide subject matter expertise on risk management issues, trends and best practices • Evaluate the internal and external risk environment on an on-going basis in order to identify and assess potential/emerging risks as early as possible • Monitoring of controls as part of the Combined Assurance Model Qualifications • A tertiary qualification with investment related background • Any related compliance/ risk management qualification Key Competencies• Interest in financial services • Able to research independently • Ability to exercise independent judgment and reasoning • Logical thinking • Confident • Good communication skills • Friendly and professional • Accountability Systems knowledge• MS Office Suite Employment Equity • Preference will be given to candidate from designated groups
Aquarius Recruitment Specialists Cape Town, Western Cape, South Africa
Sep 05, 2017
Permanent
The successful applicant will report to the Chief Operating Officer. This role will require interaction with the multiple divisions across the business, including finance, compliance, investments and administration. It will therefore require an individual that is flexible and willing to learn fast in a very broad role. Good communication skills will also be essential   Key Duties and Responsibilities You will be responsible for the drafting and revising of institutional proposal forms You will be responsible for the document management (including governance) of fee arrangements, policy documents and mandates You will be involved in the calculation of fee income You will be in evaluating and improving internal controls around the fee income processes, including spec’ing further automation of the fee calculation process You will be responsible for the ongoing calculation and analysis of product costs You will be responsible for managing client queries associated with fee mandates You will be responsible for liaising / dealing with auditors with regards to fee income   Qualifications You are a newly qualified CA(SA), or Bus.Sci or B.Com graduate who has had financial services industry experience, specifically relating to fees Previous financial services experience would be an advantage   Key Competencies The successful applicant will report to the Chief Operating Officer. This role will require interaction with the multiple divisions across the business, including finance, compliance, investments and administration. It will therefore require an individual that is flexible and willing to learn fast in a very broad role. Good communication skills will also be essential Key Duties and Responsibilities You will be responsible for the drafting and revising of institutional proposal forms You will be responsible for the document management (including governance) of fee arrangements, policy documents and mandates You will be involved in the calculation of fee income You will be in evaluating and improving internal controls around the fee income processes, including spec’ing further automation of the fee calculation process You will be responsible for the ongoing calculation and analysis of product costs You will be responsible for managing client queries associated with fee mandates You will be responsible for liaising / dealing with auditors with regards to fee income   Qualifications You are a newly qualified CA(SA), or Bus.Sci or B.Com graduate who has had financial services industry experience, specifically relating to fees Previous financial services experience would be an advantage   Key Competencies Advanced Microsoft excel computer skills Strong communication skills, written and verbal Ability to remain flexible when task requirements change with business needs Unwavering ethical standards Ability to work within a team yet also bridge between different teams Ability to set own goals and be self-motivated Good attention to detail and ability to work within clear deadlines Advanced Microsoft excel computer skills Strong communication skills, written and verbal Ability to remain flexible when task requirements change with business needs Unwavering ethical standards Ability to work within a team yet also bridge between different teams Ability to set own goals and be self-motivated Good attention to detail and ability to work within clear deadlines
Aquarius Recruitment Specialists Cape Town, Western Cape, South Africa
Sep 04, 2017
Permanent
This is a new position, brought about by organisational growth and development of the product offering. The role reports to the Chief Financial Officer. The Fund Accountant will work with the existing finance, administration and risk management personnel, as well as third party administrators, to ensure timeous and accurate fund administration, client liaison, reporting and related activities, while seeking continuous improvement to the operational processes. The ideal candidate will have the required technical skills and experience and be motivated to develop their career in a dynamic environment, where due to the small team, roles are fluid and a willingness to take on responsibility is welcomed. In line with the firm’s transformation objectives, preference will be given to candidates from designated employment equity groups Job Specification• Fund Accountingo Review daily, weekly and monthly fund NAV performance o Review of administrators’ NAV, fee calculations, profit and loss reports, investor statements o Liaison with third party administrators, Mancos, clients, investors o Investor queries o Analysing and reporting fund data • Management and Financial Accounting o Month end management accounting and preparation of management finance pack • Compliance o Monitor daily fund compliance and when necessary report to compliance officer o Maintain compliance register Qualifications • Commerce degree, with financial accounting • A preference for CA(SA), while relevant alternatives would be considered Experience• Relevant experience within the financial services industry and investment management in particular, which could have been gained doing accounting traineeship, at a fund administrator or another investment manager Key Competencies• Professional approach; neat; punctual; self-motivated; capable of working independently • Ability to operate as a team player and to prioritise work needs • Attention to detail • Pro-active and confident • Highly organized • Strong communications skills (written and verbal)
Aquarius Recruitment Specialists Cape Town, Western Cape, South Africa
Sep 04, 2017
Permanent
Play an active role in all aspects of the asset management operations function including the implementation of investment decisions within a multi-manager structure, the review and verification of portfolio valuations performed by external fund administrators, reporting to external and internal stakeholders and ensuring accurate and efficient processing of instructions Job Responsibilities • Responsible for the daily cash allocation process from end-to-end including the execution and authorization of electronic fund transfers • Validation of Unit Trust client instructions and handling of related queries • Implementation of investment decisions and ensuring portfolio accurately reflect the investment views in terms of manager and asset allocation• Review and verify portfolio valuations and pricing produced by the external fund administrators • Review of cash and scrip reconciliations and liaising with external parties to ensure outstanding items are resolved timeously• Monthly reports/accounting reconciliation between trustees and manco for unit trust funds and resolution of reconciling items • Assisting external auditors in annual audit of unit trust funds • Implement and review pricing standards and best practice and application thereof • Compile and review regulatory and client reporting on a monthly and quarterly basis • Prepare and review fee calculations relating to funds and entities • Coordinating the launch, merger and closure of funds and all other investor related activities • Ensure process documentation is up to date; this includes the assessment of risk and controls in the processes Experience • 3 years asset management administration and/or Unit trust pricing experience • Unit trust fund and MANCO accounting experience would be beneficial • Previous experience within an asset management operations function would be advantageous Qualifications • Commerce degree or diploma Key Competencies • Strong attention to detail • Strong numeracy skills • Investment industry understanding • Strong administration background • Efficient and ability to meet deadlines • Good time management skills • Proactive and able to use initiative • Excellent communication skills • Critical thinker and strong problem solving skills Systems knowledge • Advanced Microsoft Excel skills • Working knowledge of Flexcube and Invest One will be an advantage Employment Equity • Preference will be given to applicants from designated groups
Aquarius Recruitment Specialists Cape Town, Western Cape, South Africa
Sep 04, 2017
Permanent
Provide quantitative and qualitative support to retail and institutional teams on our Core Range. Conduct research on optimal strategies for low cost funds used in retail and institutional markets (Eg. multi-asset passive portfolios) and meet with clients and stakeholders - present and build relationships Qualifications• Matric / Grade 12 / National Senior Certificate • Advanced Diplomas/National 1st Degrees • Chartered Financial Analyst (CFA) / Masters of Business Administration (MBA) /M.Com (Finance specialisation) - Preferably Experience• Minimum 4 to 5 years of experience, preferably in an asset consulting, investment or quantitative analyst roles• Experience in programming language (python, java etc)• Machine learning, data science skill set, data modelling, automation Job Specification• Provide quantitative and qualitative support to retail and institutional teams on our Core Range• Conduct research on optimal strategies for low cost funds used in retail and institutional markets (Eg. multi-asset passive portfolios)• Meet with clients and stakeholders - present and build relationships• Contribute to a culture conducive to the achievement of transformation goals by participating in the Company Culture building initiatives (e.g. staff surveys etc)• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to the Company • Evaluate performance of fund/investment through regular review. Develop software proficiency to deliver required outputs• Develop sound product and industry knowledge. Assess the impact of regulation on the business and implementing required changes• Interact with internal and external clients to assess needs and provide solutions. Provide feedback and presentations to stakeholders• Develop and use collaborative relationships to facilitate the accomplishment of work goals Key Skills• Passionate - about clients, investments and life• Positive, “can do” attitude, directed energy• 100% ethical - utmost integrity and respect• Always improving self and team• Values relationships highly - internal and external• Proud of output - delivers high quality, professional• Enquiring mind - challenges respectfully and can be challenged• Team player - collaborative but accountable• Embraces transformation and diversity• Never give up. Humble in success• Individuals who are able to give and receive constructive feedback - great emotional intelligence• Individuals that have ambition and courage • Individuals who are commercially minded Key Competencies • Aligning Performance for Success• Building Partnerships• Coaching • Customer Focus• Driving for Results• High - Impact Communication Employment EquityPreference will be given to candidates from designated groups
Aquarius Recruitment Specialists Cape Town, Western Cape, South Africa
Sep 04, 2017
Permanent
The Tax Reporting Senior Administrator will be responsible for all reporting to the various regulatory tax bodies, both locally and internationally Key Duties• Monitors, assesses and advises the various business units on changes in Tax, FATCA, CRS and exchange control legislation• Provision of and assistance with developing and implementing solutions for the changes in Tax, FATCA, CRS and exchange control legislation• Prepares, analyses, reconciles and submits statutory reporting for tax, FATCA, CRS and exchange control measures• Assists with implementation and monitoring of solutions for tax, FATCA, CRS and exchange control reporting and compliance• Test changes implemented across the various systems, SARS submission files and other regulatory reports• Improving current internal processes and providing input into tax, FATCA, CRS and exchange control related projects • Performance or assistance with the reporting of returns to SARS for all client related products• Proficient in the Microsoft Office suite and Paxus Administration System Qualifications• Bachelor of Commerce or related equivalent University degree Key Competencies• Alternative investment industry and administration knowledge• Broad understanding of systems, procedures and processes• Excellent presentation and communication skills, both verbal and written• Strong problem solving skills• Ability to plan, schedule and organize in a systematic and orderly manner• Strong interpersonal skills, being supportive and patient with users• Sound judgement • Proficient in the Microsoft Office suite and Paxus Administration System
Aquarius Recruitment Specialists Cape Town, Western Cape, South Africa
Sep 04, 2017
Permanent
To ensure that a high level of Client Services is provided to the investor andfinancial intermediary that interacts with the company. The Client Service Consultant will be responsible for all incoming client queries in the form of written as well as telephonic interactions.Key Duties & ResponsibilitiesHandle existing client queries relating to investments in the Unit Trusts and Retirement funds spaceHandling enquiries from intermediaries and broader distribution forceEnsuring all instructions received adhere to legal and regulatory guidelinesMeeting with clients and prospective clients to explain the investment optionsLiaising with all relevant role players i.e. intermediaries/MRD/clients/brokerconsultants to obtain any outstanding information, clarify instructions received and appropriately document all interactions on the workflow systemEvaluating problems regarding service issues and enquiries to determine their importance and urgencyPerform investigations when necessary and respond with an appropriate solution within a timely mannerResponding to all enquiries in a professional and timely mannerManagement of documentation with FICA & FAIS legislation and other static client data as required from time to timeManagement of internal relationships to ensure prompt client responseLiaising with administrator/admin supportTechnical understanding of all the company offerings and the ability to apply that understanding to daily outputs Work ExperienceAt least 2 years experience providing client service to Unit Trust and Individual Retirement Product clients as well as to intermediariesProven track record of building outstanding relationships testified by referencesQualificationsGrade 12Relevant tertiary qualification preferableEnglish and Afrikaans verbal and written communication skills essentialKey CompetenciesAttention to detail and high level of accuracyAbility to work independently and be proactiveStrong administration backgroundExcellent communication skills in both English and AfrikaansSelf starter, take initiative and be proactivePassionate, ambitious and energeticFriendly and professionalSystems KnowledgeProficient in MS OfficeSales Logix or another comparable CRM application is an advantageKey Success Measurements“I can” attitudeConstantly looking for opportunities to exceed client expectations and ability to work in a pressurized environment.Taking ownership of day to day tasks and other projects within the Client Servicesdepartment and complete those timely, accurately and efficiently Employment EquityPreference will be given to applicants of designated groups
Aquarius Recruitment Specialists Cape Town, Western Cape, South Africa
Sep 04, 2017
Permanent
We are seeking a Fund Accountant, reporting to a Manager within the Debt Division of the Company, to have responsibility for the preparations of accurate portfolio valuations on a timely basis. You will typically be responsible for the preparation/overseeing of a number of client portfolios (underlying accounting, financial statements preparation, regulatory requirements) including the development and mentoring of more junior team members and providing the highest quality of customer services Key Duties• Working with the assistant manager, manager and Director to ensure the planning, coordination and completion of NAVs, Management Reporting and Statutory Reporting of corporate entities to ensure the team complies with all of its accounting and regulatory obligations and requirements including listing requirements and client reporting• Assist with the Supervision and mentoring of a number of trainee fund accountants and fund accountants• Liaising with fund managers, brokers, and custodians to communicate information and resolve issues on a timely basis• Ensure that client responsibilities are managed effectively and to agreed client, best practice, regulatory and statutory deadlines• Assisting the external auditors to ensure the audit function is executed on a timely and efficient basis• Performing any additional responsibilities that may be required in the support of the on-going management and development of the division• Preparation of monthly, quarterly, annual NAV’s, Management accounts and IPD’s• Preparation of annual statutory financials statements Qualifications and Experience• Registered accountant with SAIPA (or similar institution) with at least one year post articles experience Key Skills• Proficient in MS Excel• Structural and detail orientated• Good analytical and problem solving skills• Excellent interpersonal and teamwork skills• Ability to prioritise work and meet strict deadlines• Excellent communication and organisation skills• Motivated and driven and • Minimum of 2 years fund related accounting experience• Private Debt and Capital Markets knowledge will be a distinct advantage